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Integration Analyst

Job description

Integration Analyst – Retail / eCommerce Sector
Location: London, Marble Arch, hybrid
Type: Permanent / Full-time
Salary: Competitive + Benefits

About the Role
We’re looking for an experienced Integration Analyst to join our growing team, working with some of the world’s leading retail and eCommerce brands. You’ll play a pivotal role in delivering seamless system integrations, bridging the gap between technical teams, business stakeholders, and clients.
This is an exciting opportunity to join a global E-Commerce company at the forefront of Retail technology.
Key Responsibilities
  • Analyse, document, and manage integration requirements across multiple systems, including 3rd party platforms and internal applications.
  • Strong working knowledge of SQL Data, Data Analytics.
  • Day to Day API Integration & Testing with multiple clients.
  • Work closely with QA teams, Data Analysts, and Business Analysts to ensure end-to-end solution quality and performance.
  • Support the design, testing, and implementation of integration solutions within complex retail or eCommerce environments.
  • Collaborate directly with clients — both remotely and face-to-face — to gather requirements, provide technical insights, and ensure successful project delivery.
  • Conduct impact assessments, troubleshoot integration issues, and support continuous improvement initiatives.
  • Maintain clear and detailed documentation of integration processes and workflows.
Skills & Experience Required
  • Proven experience as an Integration Analyst (or similar role) within retail or eCommerce environments.
  • Strong understanding of system integrations, data flows, and API / middleware technologies.
  • Experience working collaboratively with QA, Data, and Business Analysis teams.
  • Strong analytical and problem-solving skills, with attention to detail and data accuracy.
  • Excellent communication and stakeholder management skills, with confidence to engage face-to-face with clients.
  • Familiarity with 3rd party systems such as ERP, CRM, OMS, or payment gateways is highly advantageous.