Job description
Senior Business Systems Administrator IT & Facilities · Cambridgeshire · Full-time
Role Overview
Are you an experienced Senior Business Systems Administrator? Can you take ownership to own, optimise, and support our core business systems — primarily NetSuite and HubSpot. You’ll ensure they’re configured effectively, integrated across departments, and used to their full potential.
Key Responsibilities
Role Overview
Are you an experienced Senior Business Systems Administrator? Can you take ownership to own, optimise, and support our core business systems — primarily NetSuite and HubSpot. You’ll ensure they’re configured effectively, integrated across departments, and used to their full potential.
Key Responsibilities
- Configure, maintain, and support NetSuite and HubSpot, including roles, permissions, workflows, and integrations.
- Troubleshoot system issues and ensure reliability, data integrity, and security.
- Develop reports and dashboards using Power BI and built-in reporting tools.
- Deliver 3rd line user support and training to improve adoption and efficiency.
- Identify process improvements and automate workflows using SuiteScript and JavaScript.
- Collaborate with Finance, Sales, and Operations to translate business needs into system solutions.
- Manage change requests and documentation in partnership with IT leadership.
- 3+ years’ experience administering NetSuite (essential).
- Strong understanding of data reporting, transformation, and scripting (SuiteScript/JavaScript).
- Excellent problem-solving and communication skills.
- Experience with CRM systems (e.g. HubSpot) desirable.
- Strong project management, organisation, and stakeholder engagement skills.
- Ability to work on-site in Cambridgeshire five days per week.