Linux IT Support Engineer

Linux IT Support Engineer

Job Title: Linux IT Support Engineer
Contract Type: Permanent
Location: Cambridge
Salary: £30k - 35k per year
Reference: Linux support
Contact Name: Ross .
Job Published: October 17, 2019 09:40

Job Description

Linux IT Support Engineer – Permanent - Cambridge- up to £35,000 plus on call allowance

SoCode is partnered with an exciting client, using cutting edge AI technology to solve key business problems. They are a fast-growing UK-based company located in Cambridge and have a Global client portfolio.

You will be working within a well-established, positive and friendly team providing Linux and application support. A successful candidate would need to provide a quality driven service and excellent customer care and support, in return you will be provided with excellent training and progression.

Responsibilities include

  • Linux and applications support
  • First point of contact for system support queries and issues
  • Work with system engineers and IT operations to coordinate and troubleshoot tickets to completion
  • Carry out daily and weekly maintenance of key IT infrastructure
  • Auditing duties and ensure all systems are secure, stable and optimised
  • Work with other teams to deliver sprint commitments and objectives
  • Ensure reporting docs and system planning tools are accurate and up to date
  • You will be a key link with VIP users, so you will to keep them updated of customer maintenance, issues and updates on troubleshooting.

Essential skills

  • Experience of supporting Linux operating systems
  • Basic understanding of MySQL (or similar)
  • Exposure to Web / SaaS applications
  • Knowledge of agile working practices
  • Critical thinker and excellent problem-solving skills
  • Good and proven communication skills both written and verbally

Desired Skills and Experience (Or if you don’t have you will be trained on)

  • Scripting such as Bash or Python
  • Understanding and exposure of Python & PHP programming languages
  • Used Jira or Target Process
  • Usage of Bitbucket or equivalent tool

There is a shift pattern with this role:

  • 8am to 4pm
  • 10am to 6pm
  • 1pm to 9pm (at 4.30pm you can go and work remotely from home)

You will also receive an on call allowance of £200 per month for one week on call per month


Salary £30,000 - £35,000 plus on call allowance

Benefits Private medical insurance, Salary life assurance, Income protection, Free office parking, 25 days paid holiday.

Please apply today to Ross Haydon ( / 01223 620870) to discuss the role and client in more detail

At SoCode, we pride ourselves on an attractive referral scheme. If you have Friends, Family or Colleagues looking for a new position in the near future tell them to contact us.   

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