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Ink Systems 3rd Line Support Engineer - 3D Printing Company

Job description

Job Title: Ink Systems 3rd Line Support Engineer 

Location: Cambridge | United Kingdom 

Salary: Up To £50,000 

Job Type: Permanent

Start Date: ASAP

I’m working with a fantastic, award-winning, product-oriented company just outside of Cambridge comprising of a team of highly collaborative engineers. 

You will take a proactive lead in working with customers to integrate the ink delivery system into the company machines. This will include remote diagnostics over the phone as well as on-site visits. You’ll need to be motivated in dealing with challenging customer issues, troubleshooting, and have a genuine interest in programming languages and mechanical engineering. 

You’ll be the primary contact in troubleshooting systems issues – and will be pivotal to both the company’s and personal aspirations. This would be a fantastic opportunity to build a career in research and development in one of the most exciting cutting-edge technologies around. 

You Have 

  • Excellent customer-facing skills 
  • Experience of working in a Windows-centric environment (Linux would be beneficial too) 
  • An appreciation and understanding of popular programming languages such as C#, C++, or Python 
  • A good understanding of physics, software, electronics, and mechanical design 
  • A desire to be proactive and hands-on with fixing technical issues 

What You’ll Benefit From 

  • Class-leading learning and development opportunities with constant training and support 
  • Comprehensive insurance policies including medical, life and income protection 
  • 25 days annual leave plus public holidays 
  • Flexible working (within core hours) 
  • A company pension scheme 

Interested in applying for this role? Please pop me an e-mail me at or feel free to connect with me on LinkedIn (Alexander Flory) and drop me a message. 

Know someone who might also be interested? Ask them to get in touch – and if we place them in this (or any other) role we’ll send you some vouchers as a thank you.