Bilingual IT Support Engineers - Cambridge

Bilingual IT Support Engineers - Cambridge

Job Title: Bilingual IT Support Engineers - Cambridge
Contract Type: Permanent
Location: Cambridgeshire
Salary: £20k - 30k per year
Reference: Fre/Ger/Support
Contact Name: Bradleigh Barnes
Job Published: August 23, 2019 17:07

Job Description

4 new roles: Bilingual 1st line Support Engineers (German or French) - £20,000 to £30,000 per annum - Cambridge based

SoCode has partnered with one of the largest security companies worldwide who are looking to establish a network support team in Cambridge. We are looking for graduates or alternatively support engineers with one to three years’ experience to join a team which will be training you to the highest standard through a well-established training platform, which will lead to multiple progression routes.

The role will be onsite for the first 9 months, but occasional remote working may be available after this time.

Essential requirements:

  • Speak fluent English AND German or French.
  • Interested in IT support
  • Can work German/French hours.
  • Enthusiastic to learn and work with global clients
  • Ideally some knowledge within IT Support and/or networking

If you’re bilingual and looking for a good opportunity to establish a career within IT then please do apply. We are interviewing immediately!

You can email your application to


You will be learning:

  • Network troubleshooting skills with the Fair understanding of TCP/IP, subnetting, routing, VLANs, and protocols including HTTP1/2, DNS, SNMP, FTP.
  • Good knowledge of AAA servers (AD/LDAP/Radius)
  • Knowledge of Security Technologies and Protocols: Firewall, TLS/SSL, Http/Https.
  • Enterprise Apps and Enterprise Security: SAML/SSO, IPSEC, PKI, traditional overlay VPN technologies.
  • Virtualization and hypervisors: VMware vSphere, MS Hyper-V, KVM.
  • Cloud computing vendors:  AWS, Azure, Google Cloud.
  • Knowledge of Linux/Unix.
  • Basic to intermediate level knowledge of Load Balancers and WAN Optimization.
  • Great passion for improving customer experience and in delighting customers by helping them meet their desired outcomes, easily.
  • Basic project management skills.
  • Knowledge of working with JIRA, Salesforce CRM

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