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Technical Author

Job description

Job Title: Technical Author

Job Type: Contact (6 months)

Rate: £30 - £40 per hour

Start Date: ASAP

Location: Cambridge

SoCode Recruitment are working with an exciting technology company based in Cambridge. They are seeking an experienced Technical Author to work alongside them on a contract basis of 6 months.

As a Technical Author, you will be working within the Product Engineering Team in Cambridge to produce customer facing documentation. This is a small team of technical writers, working alongside agile development teams, who are also primarily based in Cambridge.

As a Technical Author, you will be responsible for:

  • Writing clear and jargon-free technical documentation for customers who want to install, use and customise the security products
  • Collaborating with the Engineering team to research and originate new content
  • Building great relationships with Product Managers, Tech Support and Developers
  • Experimenting with innovative ways to make the technical content meet the evolving needs of the customers
  • Editing and improving technical documentation written by peers or the wider Engineering teams
  • Supporting other teams in the delivery of compliance and certificate documentation

Essential skills/qualifications required for the role:

  • Experience with git and “Docs like code” practises
  • 3 – 5 years of technical writing experience in an agile software environment
  • Experience with AsciiDoc or Markdown
  • A Bachelor’s degree in a technical discipline (equivalent qualification or experience)
  • A baseline security clearance

Desirable skills/qualifications:

  • Knowledge of security software and hardware products
  • Familiarity of SAFe (Scaled Agile Framework)
  • Proficiency with Madcap Flare
  • Experience of CLI, scripting and creating API and SDK documentation

If you possess the above skills and have links/blogs or open sources to examples of your work, we welcome these as part of your application.

If you would like to have a confidential chat about this role, or any other roles advertised on our website, please do not hesitate to get in touch.