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IT Technician | InfoSec Entry Level

Job description

About the Company:
Our client is a dynamic and innovative company dedicated to delivering cutting-edge technology solutions to our clients. They pride themselves on fostering a collaborative and growth-oriented work environment where employees can thrive and develop their careers. As they continue to expand, we are seeking a motivated and skilled 1st/2nd Line IT Technician to join a team with a clear pathway to progress into an Information Security role.
Job Overview:
The ideal candidate will be a proactive and technically adept individual with a passion for IT and a keen interest in Information Security. This role is perfect for someone looking to build a solid foundation in IT support while gaining exposure to and training in the field of Information Security.
Key Responsibilities:
  • Provide first and second-line support to end-users, troubleshooting hardware and software issues efficiently.
  • Manage and resolve incidents, service requests, and technical queries in a timely manner.
  • Install, configure, and maintain computer systems, networks, and peripherals.
  • Assist in the maintenance of IT documentation, asset management, and inventory tracking.
  • Collaborate with the IT team to ensure the smooth operation of IT infrastructure.
  • Gain exposure to Information Security practices, assisting with basic security tasks and initiatives under the guidance of the Information Security team.
  • Minimum of 1-2 years of experience in an IT support role.
  • Strong troubleshooting skills and a solid understanding of IT fundamentals (e.g., networking, operating systems, hardware).
  • Excellent communication and interpersonal skills, with the ability to work effectively with users at all levels.
  • Demonstrated interest in Information Security, with a willingness to learn and develop skills in this area.
Personal Attributes:
  • Self-motivated and eager to learn.
  • Strong problem-solving abilities and attention to detail.
  • Ability to work both independently and as part of a team.
  • Commitment to professional development and continuous learning.
Location: Cambridge, UK
Must be a UK resident and looking for a new position, it would be great to learn about you and your ambitions. To find out more please……
Option 1: Click the apply button, don’t worry if you don’t have an up-to-date CV, we can discuss whatever you have to hand.
Option 2: Look for me on LinkedIn, you should be able to find me easily, there’s not many tech recruiters with the surname Hibbard (Andrew Hibbard)