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Customer Support Engineer

Job description

Customer Service Engineer | 40-48K | Cambridge (on site).

Our client is a leading player in the dynamic field of communications, providing innovative solutions and cutting-edge technologies to enhance connectivity and communication. We are committed to delivering exceptional services to their clients, and we are currently seeking a talented and motivated Customer Service Engineer to join their team. This business lies out a great future for you works 4 & ½ day weeks and provides an excellent benefits package.

As a Customer Service Engineer, you will play a pivotal role in ensuring clients receive top-notch technical support and assistance. Your responsibilities will include:

  • B2B support 
  • Product support & training
  • Traveling occasionally to meet customers
  • Maintain equipment and records
  • Great communication with internal & external stakeholers

The right person will come from a B2B support environment and would be great to have experience in.

  • Hardware Support
  • Communications / Wireless (pref) 
  • Engineering background
  • Be IT literate in Microsoft office Stack (sharepoint/dynamics ect).

Location: Cambridge, UK and must be in a position to commute daily.

If you are passionate about customer service, possess the technical skills required, and want to be part of a dynamic team in the communications industry, we encourage you to apply C, don’t worry if you don’t have an up-to-date CV, we can discuss whatever you have to hand.

Please look for me on LinkedIn, you should be able to find me easily, there’s not many tech recruiters with the surname Hibbard (Andrew Hibbard)