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Technical Author

Job description

Job title: Technical Author

Location: Primarly remote (attend Cambridge office once a month) 

Job Type: Permanent

Salary: £45,000 - £65,000 depending on experience

Start Date: ASAP

Company Description:

SoCode Recruitment are working with an exciting technology company in the critical infrastructure and IOT security space. Nowadays, there are rapidly advancing threats to embedded systems and devices, so this company are delivering solutions to help combat and prevent this.

As a Technical Author, you will be working within various teams to produce high quality, technical, customer facing and marketing documentation.

As part of your role, you will be responsible for:

  • Developing a deep understanding of the companies’ solutions and translating this information into simple, engaging, and high-quality content
  • Managing and developing in depth documentation that meets the companies’ standards, as well as creating user-friendly content, ensuring it meets the needs and engages the target audience
  • Developing and maintaining detailed databases of appropriate materials and reviewing current content and coming up with innovative ideas and approaches for improvements
  • Researching, writing and editing both new and existing content
  • Gathering information from experts within the business to develop, organise and write technical specifications, manuals and marketing documentation
  • Supporting and managing the creation of User Documentation and

Essential skills/qualifications required for the role:

  • 3 – 5 years of technical writing experience in a software environment (ideally in the embedded market)  
  • The ability to learn quickly and understand complex topics and technologies
  • Experience in writing documentation for various audiences
  • Ability to handle multiple projects, keeping a keen eye for prioritisation
  • MS suite (Word, PowerPoint, Excel) etc.
  • Documentation management systems
  • Excellent written and verbal communication
  • Keen eye for detail and great time management

Desirable skills/qualifications:

  • Experience of working with engineering teams to improve user experience through refining content and creating easy to follow diagrams/visuals for technical support content
  • Knowledge of Security and IOT principles and previous software development experience
  • Knowledge of video editing/recording tools