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Applications Engineer

Job description

The Company

This Cambridge based electronics company designs and manufactures high performance Controllers for Machine Vision systems around the world. Their globally renowned products include Pulse and Strobe Lighting Controllers, Liquid Lens controllers, embedded controllers and timing controllers. They are known for their excellent customer service and consultancy services to those in the Machine Vision industry. 

The Role

As an Applications Engineer, you will be joining the company at an exciting time as they move into new markets. You may find yourself working on industrial robots one day and automated drones another. You will be required to provide high-level technical assistance to customers and business partners globally. The right Applications Engineer will develop a thorough understanding of the company’s products and deliver clear and concise training to customers both here and overseas. A large part of the role will involve answering real-time enquiries from customers who have technical questions regarding the company’s products, and management of RMAs (defective products returned for repair) ensuring units are repaired in a timely manner to maintain customer satisfaction. 

This is an opportunity to drive your career in whatever direction you like, whether that's in technical sales or support desk engineering, you will have the opportunity to travel abroad and represent the company to exclusive clients and develop both professionally and personally. 

Essential Skills

- Bachelors Degree in Electronics or related

- Experience in a corporate customer service environment

- A desire to manage and train team members

I'm Interested! What now?

So, if you like the ad, or you’d at least like to know some more, what’s next? 

Number 1: Click the little apply button (don’t worry, we’ll discuss before your CV or application goes anywhere)

Number 2: You can call me (Alex Flory) 07708 899199

Number 3: You can find me on LinkedIn and enquire there